Our Customer Service team is dedicated to ensuring that your new home is everything you dreamed it would be and more. We are committed to providing you with prompt and reliable service once you have moved into your home.
Office Hours: 9:00 am - 5:00 pm on Monday - Friday
Peter - Customer Service Manager - extension 338
Maria - Customer Service Representative - extension 339
Melissa - Customer Service Representative - extension 324
Please note that if you are reporting any deficiencies, they must be reported in writing to the
Starlane Head Office via the form at the bottom of this page.
For any other inquiries, please call our Customer Service Team at 416-736-8854.
They are available Monday through Friday from 9:00 am to 5:00 pm.
Learn about how to handle Emergency Procedures.
By conducting regular and proper maintenance on your new Starlane Home, you will be helping to ensure that your statutory warranty rights are protected.
Click here to view seasonal maintenance tips for your home as provided by TARION.
If you require a 30 Day Form, a Year End Form or a 2nd Year End Form, please click here.
*Remember - If there are items on your PDI or 30-day list that are not completed, please re-submit these deficiencies on your Year-End form.
Your new home is protected by a warranty provided by Starlane Home Corporation and backed by Tarion. To view more information provided by Tarion about your home's statutory warranty coverage and the process for addressing warranty-related matters, please click here.
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